We went for a Saturday early dinner and it was quite empty. Inside the pacific place shopping mall, so the parking is great, and on the 3rd floor. This location has an all you can eat option, if you like eating a variety of meats, this is a great option. Keep in mind that you cannot take any left over home. Even the soup. We asked if we could just take the soup home and there was a lot of push back for it. Service was okay. The gentleman that took our order initially was very good, but the lady we had after was not very nice. And there is a time limit to AYCE. Keep that in mind.
I like the food but there's a HUGE issue with their all-you-can-eat. The AYCE comes with a 90-minute time limit, and the timer starts as soon as they activate the AYCE menu and hand you the iPad. Unfortunately, this is when the "all-you-can-WAIT" experience begins. You can order as much as you want within the 90 minutes, once time's up, ordering is cut off. Both times I did AYCE here, the broth took forever to boil, and I overheard other tables complaining about the same issue. During my most recent visit, it took a full 30 minutes for the broth to boil with nothing in it. When I brought it up with our waiter, he admitted that this has been an ongoing problem lately and they're unsure why. Well, we had the same problem last year. All we could do was watch the timer on the iPad tick away. That said, I have to give a huge shoutout to our waiter, Anthony. He provided the best customer service I've ever experienced at Haidilao. He understood our frustration and went above and beyond to compensate us for the time lost waiting for the broth to boil. Thanks to him, we left satisfied and full. They shouldn't enforce a 90-minute limit if their stoves underperform. Pre-boiling the broths before bringing them to the table might be a simple fix to respect customers' time. Online waitlist and reservation availability are not accurate for this location. The AYCE menu is somewhat limited but it's still solid. You can choose up to four broths, and my favorite is the pork stomach & chicken soup. The Wagyu beef is also a standout and noticeably better than the other beef options. Parking is convenient with multiple garages nearby, including one under the same building. Interestingly, parking is cheaper on weekends for that garage. However, they no longer validate parking as of today. You can get coins for the claw machines on your way out.
Haidilao is a famous hotpot restaurant from China which I have heard of so much but never visited until now. Came with a big group for lunchtime, server was very friendly and attentive. We got the all you can eat with 4 different soup bases, mushroom, pork, spicy pork, and tomato base. We thought the tomato and spicy pork broths were the most flavorful, I especislly liked the tomato broth which was packed with flavor. The food quality was also very good, with everything tasting very fresh, and there was lots of selection of meats, vegetables, and other goods. Overall I really hope to come back again, though it was definitely a bit on the more expensive side (~$50pp) so probably only on occasion.
Amazing staff, delicious food! The sauce bar had lots of choices, you could make your own dipping sauces or follow a recipe. The iPad was a little confusing but the staff was patient with us and walked us through. The food was fresh and presented beautifully!
One of my favorite hot places to go to. I've never had a bad experience here. The service is impeccable and attentive. They recently added an all you can eat option, which we opted for. The selection was good and the quality of meats were great. I liked that you can select up to 4 different broths to have, allowing something for everyone.
The only AYCE for Haidilao is in Seattle?? I had to give it a try. Haidilao has always been so good but so pricey, so this felt like a steal. We came with a party of 6 which I felt was the perfect number in terms of seating arrangement, variety of food tried, and overall vibes. We were able to get 4 different broths, and we chose the tomato, mushroom, pork bone, and mala spicy (they ran out of the basic spicy one so let us get this one off the special menu). In terms of other ingredients, we basically got everything haha. I loved the beef
My friends and I went to Haidilao Hotpot for Happy Hour last week to get their $4 beef plates and $2 Sapporo and Asahi draft beer deals (from 9pm-closing). I've since heard that they've discontinued the $4 beef plates though and so I'm not entirely sure what they have on their HH menu now. This was my first time at Haidilao, but everyone else had been before. The six of us ordered 19 plates of sliced beef (each plate comes with 7 slices of beef), 7 beers, and 4 types of broth (Chong Qing Spicy Broth, Spicy Broth, Pork with Chicken Broth, and Tom Yum Broth). Note that the broths are not included in Happy Hour and the broth cost $40 in total, which was the most expensive part of the meal. We also got the sauce, snack, and dessert bar ($6 per person) which had all your sauce needs, crispy packaged snacks, honeydew, oranges, bean curd, spicy seaweed, almond tofu, lychee jelly, fruit jelly, brown sugar jelly, salted peanuts, and sesame seeds. Even without the hot pot, the snack and dessert bar could be a filling enough meal on its own! In total, our bill came out to about $250 plus tax and tip. The SLICED BEEF was tender and marbled; you can definitely tell that the meat quality is a step up from Happy Lamb. Of the broths, my favorite was the TOM YUM BROTH- it was super creamy and had strong lemon grass flavor. The PORK BROTH I found somewhat bland, but I liked the fish cakes. It also had pieces of chicken in it, which were overly tenderized in my opinion. The CHONG QING BROTH was not too spicy at first, but leaves a spicy aftertaste in your mouth and can definitely build up. The regular SPICY BROTH we thought was actually spicier than the Chong Qing broth as you could immediately taste the heat. Both were quite oily from the chili oil. As far as the snack and dessert bar, I really enjoyed the BEAN CURD, ALMOND TOFU and the BROWN SUGAR JELLY, and LYCHEE JELLY. The bean curd was flavored with sesame oil and was quite filling. The almond tofu was super smooth with strong notes of almond. The brown sugar jelly was nice and sweet and complemented the almond tofu well. Lastly, the lychee jelly was soaked in a sweet ginger sauce which was super yummy. The interior is quite fancy and modern, although not quite as fancy as Dolar Shop in Bellevue. It's clean as well. They give you aprons while you eat and are prompt to serve you. While pricey outside of HH, someday in the future, I hope to try their AYCE option and also their noodles as I would love to see them perform the noodle dance. Overall: 4/5 for food, 4/5 for service, 4/5 for interior